Frequently Asked Questions (FAQs)

Get quick answers to your questions about our services and policies. For more assistance, contact our support team.

What are the restrictions and prompts when setting up Challenge Mode?

The restrictions and prompts for setting up Challenge Mode include: 1. Question type restrictions: only exam single-choice questions, exam multiple-choice questions, exam true/false questions, and paragraph descriptions are supported 2. If the questionnaire contains unsupported question types, you will be prompted that Challenge Mode cannot be set 3. It is mutually exclusive with the answer sheet feature; you must turn off answer sheet display before enabling Challenge Mode 4. After Challenge Mode is enabled, the answer sheet option will be grayed out and unavailable 5. Challenge Mode requires one question per page; this option will be checked automatically and cannot be canceled 6. In Challenge Mode, the maximum answering time cannot be set

What is the multilingual support status for Challenge and Practice modes?

Multilingual support status for Challenge and Practice modes: 1. UI text supports multiple languages, including buttons, prompts, and more 2. The leaderboard in Challenge mode supports multiple languages 3. In a Russian environment, the text for the "Next Question" button may exceed the button background 4. In non-Chinese and non-English language environments, the elapsed time on the leaderboard may be displayed incompletely 5. Date controls need to be correctly translated in Chinese environments 6. Text such as "Participation No." needs to be correctly translated as "Participation No." in English environments"

What are the UI style guidelines for the challenge and practice modes?

UI style guidelines for challenge and practice modes: 1. Practice mode confirmation button: on hover, the background color darkens (+10% black), while the text color remains unchanged. 2. Challenge mode answering page: the countdown timer at the top and the question number should be left-aligned. 3. The failure prompt text in challenge mode must be placed inside the box. 4. The widths of the leaderboard and the promotional area below it in challenge mode must remain consistent. 5. In the challenge mode results page, spaces should be added before and after numbers (e.g., "3" and "10"). 6. Spacing should be added in ranking display (e.g., "Rank 2"). 7. The hover effect of the Start Answering button should be optimized to avoid the text turning green.

How are personal information questions handled in Challenge Mode?

How Challenge Mode handles personal information questions: 1. Personal information questions (such as name and department questions) are displayed separately before you start answering the questions 2. Personal information questions are not included in the number of Challenge Mode questions 3. After answering the personal information questions, click the "Start" button to enter the exam questions 4. If you do not enter a name, the results page will display the participation number 5. If department information is set, it will be displayed in the leaderboard 6. Personal information questions do not affect whether the challenge is judged as a success or failure"

What is the relationship between Challenge Mode and Practice Mode and appearance settings?

The relationship between Challenge Mode and Practice Mode and appearance settings is as follows: 1. Challenge Mode will force single-question-per-page display, and the related options in appearance settings will be ignored. 2. When setting the theme color and disabling the background, make sure they take effect correctly in the exam questionnaire. 3. Practice Mode can use either single-question-per-page or all-questions display. 4. The footer style on the answer page in Challenge Mode should refer to the single-question-per-page mode. 5. When no header is set in Challenge Mode, the QR code position should be aligned correctly. 6. The background in the preview should be consistent with the background during answering.

How should challenge and practice modes be handled when copying a questionnaire?

How challenge and practice modes should be handled when copying a questionnaire: 1. When copying a questionnaire with challenge mode enabled, the new questionnaire should retain the challenge mode settings 2. When copying a questionnaire with practice mode enabled, the new questionnaire should retain the practice mode settings 3. When copying a questionnaire, all mode-related settings should be copied correctly 4. When copying a questionnaire, ensure that the question-type restrictions for challenge mode remain valid in the new questionnaire 5. If the original questionnaire includes question types that do not support challenge mode, challenge mode should be automatically disabled after copying
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